Terms of Service

ALPA is provided by MINDRA (AI) Solutions OÜ Ltd (registry code 17236155, registration number Ä 50282131), whose registered office is at Narva mnt 5, 10117 Tallinn, Estonia. In these terms, “ALPA”, “MINDRA”, “we” and “us” mean that company. By using ALPA you agree to these terms, to the Privacy Policy and to the Refund and Cancellation Policy.

You describe the kind of business and the place you are interested in. ALPA searches business listings from third-party providers, visits public business websites to look for contact details such as an email address or phone number, and can prepare a short written summary of what a business appears to do. You can save the results to your account and export them as a CSV file.

ALPA does not send messages on your behalf, and it does not guarantee that any business will respond or become a customer.

You can try ALPA without an account and see up to 25 businesses. Your trial results are kept in your browser and on our servers so that they survive a reload, and when you create an account we offer to move them into it.

To keep results, use a paid plan or return later, you need an account. You must give an email address you control, keep your password confidential, and tell us if you think someone else has accessed your account. You are responsible for what happens under your account. ALPA is a business tool: you must be legally able to enter into a contract to use it.

The plans and prices are shown on the Plans page. At the time of writing:

• Free: 25 businesses in total, for the lifetime of your account.
• ALPA Starter: $9.99 per month, 100 businesses per month.
• ALPA Pro: $24.99 per month, 500 businesses per month.

Prices are in US dollars. If tax applies to your purchase, it is shown at checkout before you pay. The Plans page is the authority on current prices and allowances. Subscriptions on a plan we no longer offer continue with the allowance they were sold with for as long as they remain active.

A quota counts businesses that ALPA delivers to your account. A business that has been delivered still counts if you later delete it from your lists. Paid allowances renew on the usage date shown in your account, and unused businesses do not carry over to the next period. The Free allowance does not renew.

Paid features depend on your subscription being confirmed with our payment provider. If we cannot confirm it (for example during a provider outage), we may pause paid features until we can, rather than risk giving or denying access wrongly. Your saved businesses stay available.

Paid plans are monthly subscriptions, charged in advance through our payment provider, Stripe, on a Stripe-hosted checkout page. ALPA does not see or store your full card number. A subscription renews every month until you cancel it.

You can cancel at any time from your billing page. Paid access continues until the end of the billing period you have already paid for. Payments are generally non-refundable, except where applicable law requires a refund or MINDRA expressly approves one. Nothing in these terms removes a right you have by law as a consumer. The details are in the Refund and Cancellation Policy.

Business names, addresses, phone numbers, websites, ratings and categories come from third-party providers such as Google Places and Serper. Email addresses and other details may be found on the business’s own public website. This information is collected from sources we do not control. It can be out of date, incomplete or wrong, and we do not guarantee that it is accurate, complete or current.

You are responsible for checking information before you rely on it, and for making sure that your use of it, including how you store and contact the people and businesses in it, follows the laws that apply to you and the terms of the sources it came from. We do not claim to own business information. You may keep and use the businesses delivered to you, including after a subscription ends, subject to these terms.

Some features use an AI model to summarise what a business appears to do. These summaries are generated from public information and can be wrong, one-sided or out of date. They are not facts, advice or a prediction of results. Review them before you act on them, and do not use them to make decisions that significantly affect a person. The public information used for a summary may be processed by our AI provider; see the Privacy Policy. AI business profiles are included in every plan, Free, Starter and Pro, for the businesses delivered to your account. A profile can only be written for a business that has a public website we are able to read, and profiles are produced within limits we apply to protect the service, so one can take a short while to appear or, in some cases, not be produced.

You agree not to:

• use ALPA to break a law, including anti-spam, privacy and consumer-protection laws;
• harass, deceive or defraud anyone, or send unsolicited messages in a way the law does not allow;
• resell, republish or share ALPA data as a competing database or lead service;
• scrape, probe, overload or bypass the limits and security of ALPA, or share your account to avoid plan limits;
• upload or use data you have no right to use.

We may suspend or close an account that breaks these terms or puts the service or others at risk.

The rules on contacting a business or a person by email, phone or text differ by country and by who is being contacted. You alone decide whom to contact and what to say, and you must follow the rules that apply, including identifying yourself, having a lawful basis or consent where required, and honouring unsubscribe and do-not-contact requests. ALPA provides information, not legal clearance to contact anyone.

We work to keep ALPA available but do not promise that it will be uninterrupted or error free. Features, sources, plans and these terms can change. If a change is material we will give notice to account holders before it applies to them.

ALPA is provided “as is” and “as available”. To the extent the law allows, we give no promise about results, about the accuracy of business information or about fitness for a particular purpose, and we are not liable for indirect or consequential loss, lost profit or lost business opportunity. To the extent the law allows, our total liability to you for claims connected with ALPA is limited to the amount you paid us for ALPA in the twelve months before the event giving rise to the claim.

Nothing in these terms excludes or limits any liability or right that cannot be excluded or limited by law, including liability for intentional wrongdoing or gross negligence, for death or personal injury, and the mandatory rights of consumers.

These terms are governed by the law of Estonia, subject to any mandatory consumer-protection rules of the country where you live that apply to you and cannot be excluded by agreement. If you are a consumer, you keep any right you have under mandatory law to bring a claim in the courts of the country where you live.

For support, billing, refunds, privacy requests and account deletion, write to info@mindrasolutions.com.